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Objectives
The purpose of this course is to ensure that engineers, managers and IT experts can understand the importance of these aspects for the success of their collaboration with partners from other cultural background. It will address issues such as
- Intercultural value systems
- Differences in cultural practices
- Cross-cultural project management
- Individualism vs. Teamwork
- Successful management of cultural differences as a factor of success in international projects
- What one should know, do or not do in an EU project
- Case studies: US, Japan, India, China ...
This course will focus on interaction with attendees and require their active
participation. In particular, the course will cover the successful management of cultural differences as factor of
success in risk engineering, risk management, IT and other projects. Working in an international atmosphere, essentials of multilingual business communication, elements of business ethics
and Human Resources Management as applicable in collaboration with foreign firms.
Target Attendees / Participants
The course is designed for:
- Engineers
- Managers of IT and other companies
- Project managers
Course Content by Units
Unit 1: Successful management of cultural differences as factor of success of IT and other projects
Unit 2: Multicultural contexts – what you should know, what you should do, what you should not do…
Unit 3: Multilingual environments in international projects
Unit 4: Essentials of Business communication & Elements of Human Resources Management in multinational projects
Teaching Methods
Lectures, review and discussion of the daily material. Lectures notes and CD will be provided.
Literature
- Hall, Edward, T. (1959). The silent language. 1st edn, Anchor Books, New York, USA. ISBN: 0385055498
- Hall, Edward, T. (1976). Beyond culture. 1st edn, Anchor Books, New York, USA. ISBN: 9780385124744
- Hofstede, Geert & Hofstede, Gert, J. (2005). Cultures and organizations: software of the mind. 2nd edn, McGraw Hill, USA. ISBN: 9780071439596
- House, Robert, J. [et al]. (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. 1st edn, Sage Publications, California, USA. ISBN: 9780761924012
- Morrosion, Terry & Conaway, Wayne, A. (2006). Kiss, bow or shake hands. 2nd edn, Adams Media, Avon, Massachusetts, USA. ISBN: 1593373686
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